B'ham Jeeper
New member
Well my jeep has had a squeeky clutch since I got her and there was a TSB issued for the fix. When I took her in for her first free oil change I asked if they would go ahead and do the TSB work. Well.... of course they did not have the parts in stock so they would have to be ordered. This was in December so I finally got around to calling them about 2 weeks ago to see if the parts were in..of course they were.. sorry no one contacted you about it.
So in she goes yesterday at lunch. I call before lunch today to see how's it going sevice advisor said she should be done around three. I gave them until four thirty and called. Seems they have to drop the muffler to get to the clutch or some piece up there. So they go to take the muffler off and the bolts will not budge. Remember now this jeep is not even a year old yet. So the guy cuts them off..well guess what?? they don't have the bolts to put the muffler back on. Called around to all the jeep dealers in town no one has them.
So long story short (to late I know) they had to order the bolts from Jeep and she is stuck at the dealership all weekend. They say they should have bolts in hand Monday and all he will have to do is put her back together. We'll see!
I had high hopes for this dealership it's a five star and a friend of mine takes her Buick there and has always been happy.
Thanks for letting me vent...it's been a long week at work and now this...
So in she goes yesterday at lunch. I call before lunch today to see how's it going sevice advisor said she should be done around three. I gave them until four thirty and called. Seems they have to drop the muffler to get to the clutch or some piece up there. So they go to take the muffler off and the bolts will not budge. Remember now this jeep is not even a year old yet. So the guy cuts them off..well guess what?? they don't have the bolts to put the muffler back on. Called around to all the jeep dealers in town no one has them.
So long story short (to late I know) they had to order the bolts from Jeep and she is stuck at the dealership all weekend. They say they should have bolts in hand Monday and all he will have to do is put her back together. We'll see!
I had high hopes for this dealership it's a five star and a friend of mine takes her Buick there and has always been happy.
Thanks for letting me vent...it's been a long week at work and now this...

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